A. Sabırlı
I went to the market with my two babies and when it comes to pay for my groceries, guess what ?! Yeah! There is no connection! I tried to check it out from Kuveytturk Mobile, but again, it doesn't start because they said "a new version is available ". But when I go to the play store, it was the same app. Still, I uninstalled and reinstalled again, but the problem remains the same. What do you expect me to do ? I have been using only this back to avoid usury, please solve the problem ASAP.
5 people found this review helpful
Kuveyt Türk Katılım Bankası A.Ş.
January 18, 2024
Hello, the access problem experienced in Kuveyt Türk Mobile was resolved in a short time. We apologize for the inconvenience, thank you for your interest and wish you a good day.
Mohamet Almeari
Last update sucks, if you're trying to exchange currency you might end up exchanging from the wrong account because it keeps resetting the accounts you chose.
2 people found this review helpful
Kuveyt Türk Katılım Bankası A.Ş.
January 19, 2024
Dear Customer, you can send us the details of the problem you are experiencing with your customer number and your device's model and version information (Example: Samsung S8 - Android 8.0) at https://www.kuveytturk.com.tr/hakkimizda/musteri-memnuniyeti/bize-yazin so that we can investigate the situation. Thank you for your attention.